Support Labs WebsitesA tidy product list for your online shop
A messy product list costs sales. Customers can't find things, the same item shows up twice, and Google Shopping or eBay turn products away for missing barcodes. We fix it for you, for a fixed price.
What we do
- Duplicates: we find products that are listed more than once, or that have confusing titles, and merge or rename them. Real variants, such as sizes and colours, stay as they are.
- Missing details: we add missing product types, SKUs and barcodes.
- Titles and categories: we make titles clear and consistent and put each product in the right category.
We don't change your prices, your stock levels or your product descriptions.
How it works
- You send us your shop's product export file, or give us limited collaborator access if you'd rather. We never need your domain or your password.
- We do the clean-up. Software does the bulk of the work, and a person checks every merge and a sample of every other change.
- You get a before-and-after sheet showing every change. Nothing goes back into your shop until you approve it.
- We keep your original file, so any change can be undone.
Right now we work with Shopify shops.
Prices
| Products in your shop | One-off price |
|---|---|
| Up to 250 | £149 |
| 251 to 1,000 | £349 |
| 1,001 to 2,500 | £649 |
| More than 2,500 | We give you a fixed quote |
Optional upkeep: we check new products each month and fix errors flagged by Google Merchant Center or eBay. £39 a month for up to 1,000 products, or £69 a month for up to 2,500. Cancel any month.
No VAT to add. You get the fixed price before we start.
Questions
Do you need my login? No. A product export file is enough. If you'd rather give us access, limited collaborator access is all we need, and you can remove it when we're done.
What if I don't like a change? You see every change on the before-and-after sheet first, and you can say no to any of it. We keep your original file, so anything can be put back.
Do you write product descriptions? No. We stick to the product list itself: duplicates, details, titles and categories.
Get a free catalogue check
Tell us your shop's web address. We look at your public shop, with no login needed, and email you a one-page report with examples of what we'd fix and the price for your shop.
Or email us at support@supportlabs.co.uk