Support Labs WebsitesAutomations that follow up for you.
Each one works with your email and phone, from the first enquiry to the review. We build each one on your own email and diary, and test it with you before it goes live.
£150 setup, £50 a month eachOr in a package with your websiteNo VAT to add
Your website form
New enquiry
| From | Sam |
| Sent | From their phone |
Your email
Reply sent
| To | Sam |
| From | Your own email address |
| Status | Sent |
What each one does
Any automation, for the site you have or on top of a package. Pick one to see how it works.
Automatic replies
Every enquiry from your website form gets a reply sent automatically.£150 setup, £50 a monthSee how it works →A reminder when you haven't replied
If you haven’t replied to an enquiry within the hours you choose, we email you a reminder.£150 setup, £50 a monthSee how it works →Quotes that get chased
No answer to a quote? Up to two polite reminders, on days you choose.£150 setup, £50 a monthSee how it works →Bookings in your diary
Customers pick a free time for a visit or appointment. It goes in your diary.£150 setup, £50 a monthSee how it works →Review requests
Sent after each job or order you mark done, happy customer or not.£150 setup, £50 a monthSee how it works →Your month on one page
Once a month, one page: what came in, what was answered and what was booked.£150 setup, £50 a monthSee how it works →Customer care plans
Your customers join a yearly care plan on your website and pay you monthly, for example a yearly check, a photo report and priority after storms. You design the plans and set the prices. Sign-up, payments into your own Stripe account, reminders and online cancelling run by themselves, and you get a simple dashboard of members and visits due. Suits any trade with yearly visits.£150 setup, £50 a monthSee how it works →Missed-call text-back
Coming soonMiss a call and the caller gets a text back from your business.£150 setup, £50 a monthSee how it works →Packages with your website: Enquiry Basics from £720 setup, £149 a month · The Enquiry System from £975, £239 a month · Enquiry System Plus from £1,230, £319 a month plus texts. See what each package includes.
Ask about an automation
Tell us what you’d like to happen. We reply within one working day, and tell you the fixed price before you agree. You deal with Oliver, the owner.