Terms of service

Last updated 10 November 2026

These terms cover your use of Booking Move-In, made by Support Labs (www.supportlabs.co.uk), a UK sole trader. By using the app you agree to them. Contact: support@supportlabs.co.uk.

The service

The app moves your clients and upcoming one-to-one appointments from Acuity Scheduling into your Wix Bookings site. It only reads from Acuity. Moved bookings are marked confirmed, and your clients are not sent any email or text about them. Past visits and package balances are saved as notes on each client, not as bookings. Classes and courses are not moved; the report lists them so you can add them by hand. The app depends on Acuity's and Wix's APIs; if they change or are unavailable, a move may pause until it can carry on.

Your check before moving

The free preview shows exactly what will move and anything that can't. Please check it before you press Move. You are responsible for the result on your site, including your booking calendar and staff.

Price and refunds

The preview is free. Moving costs a one-off fee per Wix site, shown before you pay and paid through Wix's checkout. It covers the whole move for that site, including any retries. Refunds follow the Wix App Market refund policy, and nothing in these terms takes away your rights under UK law.

Data

How we handle data is set out in our privacy policy. You keep all rights to your data.

Liability

We work hard to make every move accurate, but we provide the app as is. We are not liable for indirect losses, and our total liability is limited to the fee you paid for the move. Nothing in these terms limits liability that cannot be limited by law.

Changes

We may update these terms. We will update the date above when we do.

These terms are governed by the law of England and Wales.

Questions: support@supportlabs.co.uk · 07725 521854