Apps / ChaseBoard

ChaseBoard

Waiting for monday.com’s review

Your unpaid Xero invoices on a monday.com board, with polite reminders sent in your firm’s name. Replies go to your own inbox.

Ask to try it early See how it works

Or email support@supportlabs.co.uk

From £49 a month14-day free trial once monday.com approves itXero connection is read-only

Xero

Invoice INV-0001

Customer	Example Studio Ltd
Amount	£640.00
Due	29 October 2026
Status	Paid

monday.com board

INV-0001 · Example Studio Ltd

Amount	£640.00
Status	Paid chasing stopped
Next	Nothing more is sent

Customer’s inbox

Reminder: invoice INV-0001 is now overdue

To	Sam at Example Studio Ltd
From	Accounts team, Example Trading Ltd

ChaseBoard, shown with example details.

Prices once monday.com approves ChaseBoard

Starter	£49 a month	up to 50 unpaid invoices chased at once
Growth	£99 a month	up to 250
Pro	£189 a month	no limit

14-day free trial with everything in Growth, once monday.com approves the app. monday.com bills in US dollars: $65, $129 or $249 a month. The pound prices above are roughly what that comes to. Cancel through monday at any time.

Ask to try it early

Or email support@supportlabs.co.uk

The reminder your customer gets

Reminder: invoice INV-0001 is now overdue

Hello Sam,

Our records show that invoice INV-0001 for £640.00 was due on 29 October 2026 and is now 7 days overdue.

It may simply have been missed, so we’d be grateful if you could arrange payment when you can.

You can view and pay it here: View invoice

If there’s a problem with the invoice, please reply and we’ll help sort it out.

Kind regards,
Accounts team, Example Trading Ltd

Shown with example names. Sent in your firm’s name. Replies go to the address you choose.

When reminders go out

3 days before
Due date
7 days late
14 days late
30 days late

Weekends are skipped, and reminders are at least three days apart.

When this happens in Xero, this happens in monday.com

XeroAn invoice is unpaid in XeroWhat ChaseBoard doesIt appears on your board, most overdue first

On the boardYou click Start chasingWhat ChaseBoard doesReminders go out on the timeline above. Nothing is emailed until you do, unless you ticked “Start chasing new invoices automatically”

On the boardYou mark it DisputedWhat ChaseBoard doesChasing stops until you click Resume

On the boardYou mark it Promised…What ChaseBoard doesChasing pauses until the date your customer gave you

XeroThe invoice is paid in XeroWhat ChaseBoard doesChasing stops by itself, usually overnight

Everything ChaseBoard moves

From Xero (read-only)

Unpaid sales invoices
Amounts, due dates and status
The online invoice link
Customer names and email addresses

Onto monday.com and out

One row per invoice on your board
Each invoice’s chasing history
Reminder emails to your customers, in your firm’s name

Set up in three steps

You need a monday.com board you can add apps to, and a Xero organisation.

Add ChaseBoard to a board. Open the board in monday, click the + next to the board’s views, choose Apps, then ChaseBoard.
In the ChaseBoard view, click “Allow access”, then “Connect Xero” and pick your organisation. The Xero connection is read-only.
Fill in your business name, who reminders are signed by, and where replies should go. Click “Save and show invoices”.

Late payment interest. If you tick the option in Settings, the final notice to business customers mentions statutory interest under the Late Payment of Commercial Debts (Interest) Act 1998, worked out at 8% above the Bank of England base rate.

Prices once monday.com approves ChaseBoard

Starter	£49 a month	up to 50 unpaid invoices chased at once
Growth	£99 a month	up to 250
Pro	£189 a month	no limit

Ask to try it early

Or email support@supportlabs.co.uk

Your data

Reads: Sales invoices, customer names and email addresses from Xero. Nothing in Xero is changed
Writes: Rows on your monday board, and reminder emails to your customers
Keeps: Your settings and each invoice’s chasing history. Not your customers’ email addresses. Tokens encrypted
Deletes: Everything we hold, straight away, when you uninstall or disconnect Xero

Questions

I use Xero’s own reminders, or Zapier. Is this different?

Our guide monday.com and Xero: how to see and chase overdue invoices from your board compares ChaseBoard with Xero’s reminders, a CSV import, Zapier or Make, and a bookkeeper.

Can I check each reminder before it goes?

Nothing is emailed for an invoice until you click Start chasing on it. Click the invoice number to see what’s planned next.

Will it email a customer who has already paid?

Chasing stops once Xero shows the invoice paid, usually overnight. If they’ve paid but Xero doesn’t show it yet, mark it Promised… with tomorrow’s date.

Can I stop it for one customer?

Yes. Mark the invoice Disputed and nothing more is sent until you click Resume.

Is ChaseBoard on the monday.com marketplace yet?

Not yet. It’s waiting for monday.com’s review. Email us if you’d like to try it before then.

Is the price per board or per user?

Per account, by how many unpaid invoices are being chased at once.

Help with ChaseBoard

Email or ring with any question, before or after you start. You’ll hear back from Oliver, who builds the apps.

Email support@supportlabs.co.uk

Phone 07725 521854

We reply within one working day.