Apps / ChaseBoard / Terms

ChaseBoard terms of service

Last updated: 5 November 2026

Who. These terms are between your business and Support Labs (support@supportlabs.co.uk). ChaseBoard is for business use only.
The service. ChaseBoard reads your invoices from Xero, shows them on your monday board, and sends payment reminders to your customers on your behalf, signed with your firm's name.
Your responsibilities. You confirm the invoices are genuinely owed, that you're allowed to email the customers concerned, and that the wording you use is accurate. You can pause or stop chasing any invoice at any time.
Payment. ChaseBoard is billed through monday.com's marketplace, on the plan you choose. You can cancel through monday at any time; you keep access until the end of the paid period.
Late payment interest. Where ChaseBoard mentions statutory interest, the figure is worked out from your invoice and the Bank of England base rate. It's information, not legal advice. Check it applies before relying on it.
Availability. We aim to keep ChaseBoard running all the time, but we can't promise it will never be interrupted. Reminders that couldn't be sent are tried again at the next daily run.
Liability. We're not liable for indirect losses or for unpaid invoices. Our total liability in any 12 months is limited to what you paid us in that period. Nothing here limits liability that can't be limited by law.
Contacting you. We'll only email you about your account, the service and changes to these terms. We won't send you marketing unless you ask us to.
Ending. Uninstalling ChaseBoard ends these terms. We then delete your data as set out in the privacy policy.
Law. These terms are governed by the law of England and Wales.

Questions: support@supportlabs.co.uk · 07725 521854