Apps / Time Sync for Linear / Privacy policy

Privacy policy

Last updated 9 November 2026

Time Sync for Linear is made by Support Labs (sole trader, UK). Contact: support@supportlabs.co.uk.

What we read

From Clockify: time entry descriptions and their total tracked time, only to find Linear issue IDs (like ENG-123) in them. We don't read rates, or anything about people beyond what Clockify sends with an event. From Linear: your workspace name, your team keys, and the issues whose IDs appear in your time entries.

What we store

Your Clockify and Linear access tokens (encrypted), the last total we wrote to each Linear issue, and for each time entry only its ID and the issue ID it counted towards. We don't store descriptions. Data is held on Cloudflare (encrypted at rest).

What we write

One "Clockify time" link on each matching Linear issue, showing its total tracked time. Nothing is ever written to Clockify.

Sharing

We don't sell or share your data. Our only processor is Cloudflare, which hosts the add-on.

Deleting

Uninstalling the add-on in Clockify deletes everything we hold for that workspace straight away and signs us out of Linear. You can also remove our access in Linear under Settings, Applications. Email us to ask for a copy or deletion at any time.

Your rights

Under UK GDPR you can ask to see, correct or delete your data, and complain to the ICO (ico.org.uk).

Questions: support@supportlabs.co.uk · 07725 521854