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Apps / Booking Sync

Booking Sync

Available now

Your Acuity Scheduling bookings become Xero invoices and payments, coded to the accounts and VAT rates you choose.

Start 14-day free trialSee how it works

Try it with your own numbers

£12 a month after the trialCancel any timeNeeds Acuity Premium

Acuity Scheduling
Rescheduled to 12 November
ClientSam
When12 November 2026, 10:00
PaidBy card
Xero
Invoice INV-0001
ContactSam
Due12 November 2026 Updated
AccountThe one you chose
Status
Booking Sync, shown with example details.

£12 a month

After a 14-day free trial, paid by card. Cancel any time from the app. Subscribing during the trial keeps your free days.

Start free trial

Needs Acuity’s Premium plan, or the older Powerhouse plan.

Step 1 of set-up: what you’ll see.

When this happens in Acuity, this happens in Xero

Acuity SchedulingA new bookingXeroAn invoice, due on the appointment date, or only once it’s paid
Acuity SchedulingA payment by Stripe, Square or PayPalXeroThe payment recorded on the invoice, into the account you pick, so bank reconciliation matches
Acuity SchedulingA rescheduleXeroThe invoice updated
Acuity SchedulingA cancellationXeroThe invoice voided, if it is unpaid
Acuity SchedulingA package or gift certificate soldXeroIncome when sold, or a liability account until it’s used
Acuity SchedulingAnything missed while Acuity or Xero was downXeroPicked up by the catch-up every night

Try it with your own numbers

Type one booking and see the invoice Booking Sync would make in Xero. Nothing you type is saved or sent anywhere.

What the client pays in Acuity, including any VAT.

VAT on this service
Paid yet?
In XeroSales invoice Paid
Contact
Your client’s name (or one shared contact, if you choose)
Reference
Acuity booking 1048213 (its Acuity number)
Invoice date
Due date
Amounts are
Account: your sales account (you can set one per appointment type) · VAT rate:
Net, before VAT
VAT
Total
Amount due

Start 14-day free trial

£12 a month after the trial. Shown with example details: you pick your own accounts and VAT rates once, in set-up.

Everything Booking Sync moves

From Acuity Scheduling

  • Bookings
  • Reschedules and cancellations
  • Payments taken in Acuity
  • Packages
  • Gift certificates

Into Xero

  • Contacts (each client, or one shared contact if you choose)
  • Invoices, one per booking
  • Updated or voided invoices
  • Payments, into the account you pick
  • Sales account and VAT rate, per appointment type

Set up in about five minutes

Needs Acuity’s Premium plan, or the older Powerhouse plan. Acuity only lets apps connect on those plans.

  1. Connect your Acuity account. The screen is shown above.
  2. Connect Xero and pick your organisation.
  3. Choose your sales account, VAT rate and where payments land. Change them per appointment type if some services go to a different account.
  4. Press Start syncing, and pick the date to send bookings from.

£12 a month

After a 14-day free trial, paid by card. Cancel any time from the app. Subscribing during the trial keeps your free days.

Start free trial

Needs Acuity’s Premium plan, or the older Powerhouse plan.

Your data

Reads
Bookings, packages, gift certificates and payments in Acuity
Writes
Contacts, invoices and payments in Xero. In Acuity, only the webhooks that tell us about bookings
Keeps
The Xero ids it needs, never your clients’ email addresses. Access tokens encrypted
Deletes
Everything we hold when you disconnect. Invoices already in Xero stay

Privacy policyTerms

Questions

Acuity’s own Xero link has stopped. Is this the replacement?

Acuity no longer allows new connections to Xero. Booking Sync is one way to fill the gap. Our guide How to get Acuity bookings into Xero now the built-in link has stopped compares it with the other options.

How does it compare with Zapier, Make or a CSV export?

Our guide Getting Acuity bookings into Xero: your options compared sets out what each costs, the set-up and what breaks.

How does it handle packages and gift certificates?

You choose whether they count as income when sold or when used. Our guide How to record Acuity packages and gift certificates in Xero explains both, and the other ways to record them.

Why doesn’t my Stripe or Square payout match my bookings?

Fees and refunds come off before the payout, and one payout covers several days. Our guide Matching Stripe or Square payouts to Acuity bookings in Xero shows a clearing account method that makes it match.

Will it make duplicate invoices?

No. Each Acuity booking gets one Xero invoice, even if Acuity tells us about it twice. You choose the date to send bookings from, so older bookings you’ve already entered are left alone.

What if Acuity or Xero is down for a while?

A catch-up runs every night, so nothing is missed.

Can some services go to a different account or VAT rate?

Yes. Change the account and VAT rate per appointment type.

Will it email me?

One email a day if something needs a look. No email if all is well.

Who sees my clients’ details?

Only Booking Sync, to make the invoice. We don’t store client names or email addresses. They go straight into your Xero.

I’m a bookkeeper. Can I use it for several clients?

Yes, one set-up per client. Each one links one Acuity account to one Xero organisation, with its own trial and £12 a month. You can set it up for a client if you can sign in to their Acuity account and their Xero organisation.

What happens if I cancel?

Cancel any time from the app. Booking Sync keeps running to the end of the paid month. Disconnecting deletes everything we hold. Invoices already in Xero stay.

More questions about Booking Sync

Help with Booking Sync

Email or ring with any question, before or after you start. You’ll hear back from Oliver, who builds the apps.

Email support@supportlabs.co.uk

Phone 07725 521854

We reply within one working day.