Apps / Booking Sync / Terms

Booking Sync terms of service

Last updated: 8 November 2026

Who. These terms are between your business and Support Labs (support@supportlabs.co.uk). Booking Sync is for business use only.
The service. Booking Sync reads bookings, orders and payments from your Acuity Scheduling account and creates matching contacts, invoices and payments in your Xero organisation, using the accounts and tax rates you choose.
Your responsibilities. You choose the accounts and tax rates, and you check your books. Booking Sync is a bookkeeping tool, not accounting or tax advice. Ask your accountant if you're unsure how something should be coded.
Payment. After a 14-day free trial, Booking Sync costs £12 a month, paid by card through Stripe. You can cancel at any time from the app; you keep access until the end of the paid month. We'll give you at least 30 days' notice of any price change.
Availability. We aim to keep Booking Sync running all the time, but we can't promise it will never be interrupted. Anything missed is picked up by the nightly catch-up.
Liability. We're not liable for indirect losses. Our total liability in any 12 months is limited to what you paid us in that period. Nothing here limits liability that can't be limited by law.
Contacting you. We'll only email you about your account, the service and changes to these terms. We won't send you marketing unless you ask us to.
Ending. Disconnecting ends these terms. We then delete your data as set out in the privacy policy.
Law. These terms are governed by the law of England and Wales.

Questions: support@supportlabs.co.uk · 07725 521854